Medical, Health, Safety, and Wellness Information

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Medical Information

Medical Information for Canadians

Health insurance coverage is mandatory for all participants as a condition of acceptance at Banff Centre. Canadian and permanent residents currently residing in Canada are covered by their provincial health plan while studying or working temporarily in Alberta. Most services will be billed directly to the provincial plan, but an individual is responsible for expenses not covered by his or her health care plan. 

Note: residents of Quebec may have to pay up front for services and be reimbursed. Consult RAMQ prior to departing for details. A participant residing in the province for longer than three months may be eligible for Alberta Health Care coverage. Phone 780.427.1432 or dial 310.0000 for toll-free access within Alberta, or visit health.alberta.ca/AHCIP/health-care-insurance-plan.html for more information. To register for Alberta Healthcare visit health.alberta.ca/AHCIP/register.for.AHCIP.html 

Medical Information for Non-Canadians

Proof of valid health insurance is required before you can participate in a program. Banff Centre's guard.me International Insurance group plan provides excellent coverage at a reasonable price and is available to participants and faculty. 

Please read the information included in your acceptance package and completed and return the Confirmation of Emergency Health Insurance Coverage form (PDF) to medicalform@banffcentre.ca.

Participants who have not presented proof of valid health insurance 14 days prior to arrival will be automatically enrolled in guard.me for the duration of their stay at Banff Centre and charged a non-refundable fee. The student account will be billed directly.

There are no exceptions or extensions for participants who fail to provide acceptance proof of private or other emergency medical insurance 14 calendar days prior to their first day of residency.

Once the billing is completed and the enrolment in guard.me confirmed, no refund will be issued even if proof of insurance is presented. 

Participants aged 65 years and older are responsible for securing their own health insurance and providing proof of coverage fourteen days in advance of their arrival.

Non-Canadians are personally responsible for all medical and dental costs while in Canada.

Prescription Drugs

For your own safety, and to avoid inconvenience and unnecessary expense, bring all essential prescription drugs in their original containers with documentation. Out-of-country prescriptions cannot be filled in Canada.

Safety and Security Services

Health and Safety

Banff Centre has a Health and Safety program in place that follows these guiding principles:

  1. Reduce incidents and accidents
  2. Improve safe work practices
  3. Promote communication and improve attitudes on health and safety throughout Banff Centre
  4. Provide the necessary tools and systems to build and maintain a healthy and safe work environment

If you will be working with hazardous materials (solids, liquids, or gases), operating power tools, or doing rigging during your residency, inform yourself about safety requirements. A mandatory studio orientation by your facilitator/program coordinator covers health, safety, and studio equipment training prior to access. 

You are responsible for understanding and following safe work practices (SWP), personal protective equipment (PPE), and the Workplce Hazardous Materials Information System (WHMIS). You are required to supple your own approved safety footwear if requested by your department.

All accidents, incidents, or near-misses must be reported to your program coordinator or supervisor and an incident report completed. If needed, a WCB Report will also be completed; this must be submitted within 24 hours of an incident.

Security Services

Banff Centre's Security Services handles complaint investigations, on-site escorts, first response in emergencies, and protection against fire, theft, vandalism, wildlife, and illegal activity. Security Services ensures compliance in illegal drug and alcohol legislation, addresses environmental concerns, and risk management. 

Security Services has a partnership with the local police, the Royal Canadian Mounted Police (RCMP), and also assists the Parks Canada Warden Service in monitoring the activity and protection of wildlife.

Contact Security by dialing '0' or '7777' on any Banff Centre phone in the event of an emergency. Security is on campus 24 hours a day, seven days a week, and is here to assist you. Dial '0' anytime for assistance.

Anti-Harassment/Violence

Banff Centre is committed to providing an environment in which all individuals are treated with respect and dignity. Banff Centre does not condone behaviour that undermines the dignity, self-esteem, or productivity of any guest, participant, or staff member. Harassment and violence of any kind will not be tolerated. If you have any concerns or complaints, please contact Security Services or Participant Resources.

Animal Awareness

Banff Centre is located on the perimeter of the town of Banff, which lies within Banff National Park. It is common to see elk, deer, coyotes, and occasionally grizzly or black bears, wolves, or even cougars. Please do not feed or approach any wild animal, including squirrels. They are protected by law.

It is your responsibility to educate yourself on the topic of wildlife and how to prepare for wildlife encounters. Visit the Banff Visitor Information Centre on Banff Avenue, and the Banff National Park website.

Elk can be fast and dangerous, especially during spring calving (May 15-July 1) and the fall rut (Sept. 1 - Oct. 15). If you encounter any elk, keep your distance. You must stay at least three bus lengths away from elk at all times.

Do not use headphones on trails. It is always best to travel in groups and to be aware of your surroundings at all time. If you see wildlife on campus, please contact Security Services via the main switchboard by dialing '0'.